Returns and Exchanges

Returns and exchanges are Easy and Convenient.

If, for any reason, you are unsatisfied with your purchase from Giftioni Inc. you may return it in its original condition within 30 days for a full refund. No questions asked.

We will process the return even if the box is heavily damaged. $40 restocking fee will apply to returns where original condition is not present. All refunds are made only to the original purchaser by crediting the card that was used for that purchase. Don’t forget to review activation code. We cannot refund a purchase with a tampered protection layer on activation card.

Outside the return and exchange policy, we can exchange unbooked Experiences at any time prior to the expiration date, absolutely free. If the new Experience has a different price, Recipient will agree to either pay the difference in cost for a more expensive Experience, or the recipient will have an unredeemed balance remaining on recipient’s Account. Exchange does not affect expiration date of the original purchase.

Copyright 2013 Giftioni™, Inc. All Rights Reserved. Updated May, 2013.